Project Brief

Location: London
Sector: Education
Duration: 2 day’s

Creed-Miles was invited to tender for the design and installation of two bespoke reception counters and one cash counter within an open-plan university reception. Working from the architect’s drawings, the goal was to deliver a solution that matched the brand’s identity while meeting strict functionality and accessibility standards.

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Key Requirements

01

Collaborative Design Development

Initial architect plans were refined through close collaboration with the university’s senior architect. All configurations were detailed in both 2D plans and 3D visuals to ensure clarity and approval.

02

DDA-Compliant Reception Solutions

The reception counters were custom-built to ensure full accessibility while incorporating functional elements like tech compartments, storage, and printer access.

03

Cash Counter Functionality

Designed for heavy daily use, the cash counter included robust cable management, audio document transfer capability, and accessibility support via an integrated induction loop.

The result is a dynamic, multifunctional learning space that supports collaboration, focused study, and reconfiguration—encouraging modern learning styles and teamwork.

05

Outcome

The finished counters bring a refined, branded presence to the university’s reception area—balancing accessibility, durability, and aesthetics. With carefully planned technical integration and a polished finish, the reception now offers a professional and welcoming experience for students, staff, and visitors alike.

04

Technical Integration & Coordination

We worked in tandem with electrical and partitioning teams throughout the project to ensure seamless installation and functionality.

What we did

  • Collaborated closely with the senior architect to finalise detailed configurations, finishes, and laminate colour schemes
  • Produced and submitted comprehensive plans, including 3D renders and elevation drawings, for approval

  • Ensured close coordination with partitioning and electrical contractors to meet all technical and installation requirements

  • Designed and built two DDA-compliant reception counters with integrated storage:
    o Built-in pedestals
    o Pull-out printer shelves
    o Lockable drawers
    o PC compartments

  • Manufactured and installed all three counters to meet the university’s opening deadline for the Graduation Ceremony

  • Delivered a bespoke cash counter with full cable management, including:
    o Power access and entry system integration
    o Audio document transfer tray with induction loop
    o Two custom-built pedestals for internal use

What our clients say…

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Chris Edwards profile picture
Chris Edwards
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We recently partnered with Creedmiles for the renovation of our office space, and the experience was exceptional from start to finish. From the initial consultation through to final handover, the team demonstrated a high level of professionalism, organisation, and attention to detail. They took the time to fully understand our operational requirements and translated them into a practical, modern, and aesthetically impressive workspace that has genuinely improved our day-to-day environment. The quality of workmanship throughout the project was excellent. Every element – from structural work to finishing touches – was delivered to a very high standard. What stood out most was their ability to maintain consistent quality while keeping the project on schedule and within agreed scope, which is no small achievement in a busy operational setting. Communication was clear and proactive at every stage. The Creedmiles team kept us fully informed of progress, flagged any considerations early, and worked collaboratively with us to ensure minimal disruption to business operations. They also proved to be highly adaptable, handling changes and challenges with a solutions-focused approach, which gave us real confidence throughout the project. Overall, I would highly recommend Creedmiles to any business looking for reliable, high-quality contractors for office renovation or refurbishment projects. Their expertise, professionalism, and commitment to delivering results set them apart.
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John Mc D profile picture
John Mc D
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This company is very professional and great value for money. We used them to do two office kit outs and got a quote for doing dilapidation's as well. On both projects they worked for us, they delivered an excellent product which last for over 7 years until we moved again. The jobs were delivered on time and to budget. The team were very friendly and Toby made a great project manager. I would highly recommend this firm to anyone considering an office kit out or dilapidations.
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Sarah Marshall profile picture
Sarah Marshall
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Toby and his team are great to work with. From start to finish - the planning, the communication, the tidying up after each day. They are conscious of office life and work quietly around you - very professional.
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DANIEL ROWLAND profile picture
DANIEL ROWLAND
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The team at Creed-miles, have done a fantastic job for us, from start to finish, with there creative design team giving great ideas, to the onsite fitout team that were efficient clean and tidy. Thanks again.
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John Woollhead profile picture
John Woollhead
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Delighted with the service, quality and end product of a furniture buy and carpet install by Toby and the Creed Miles team. Very professional and great to deal with. I would highly recommend them. John Woollhead on behalf of Esher Cricket Club
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Daniel Price profile picture
Daniel Price
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As a novice to interior design, I had a great experience with Zac and his team at Creed-Miles. Their communication was clear and consistent, and they guided me through every stage of the process with genuine expertise. They turned my concept ideas into thoughtful and practical solutions tailored to our space. The installation was handled professionally and on schedule, and the finished office exceeded our expectations. For anyone looking for a team that listens, advises, and delivers excellent results, I highly recommend Zac and Creed-Miles.
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Jonathan Hughes profile picture
Jonathan Hughes
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Fantastic contractor to work with. Delivered on time and are always responsive and professional. Well done Sue and Creed-Miles!
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Carole Bryon profile picture
Carole Bryon
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Nick did a great job on refurbishing our shop wooden front. He is very easy to contact and was on site every other days. All his team was professional and skilled. Creed Miles can work on full project and do everything from electricity, joinery, painting and decoration job. I really recommend them.
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Andrew Morris profile picture
Andrew Morris
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Fantastic and professional company to deal with and all jobs completed at a high standard and deadlines all met.
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denise charles profile picture
denise charles
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We are delighted to share our exceptional experience working with Creed-Miles & Co Ltd on the refurbishment of the TASTE Restaurant at West London College. From start to finish, their professionalism, attention to detail, and craftsmanship exceeded our expectations. The project included installing a stunning new grey laminate floor, painting walls and pillars with a fresh and modern finish, fitting new ceiling tiles, reception area and rejuvenating the bar with a sleek new look. The transformation has been nothing short of remarkable, turning TASTE into a contemporary, vibrant space that enhances the dining experience for both students and guests. What stood out most was Creed-Miles & Co Ltd's commitment to quality and collaboration. They worked closely with our team to ensure every aspect of the project aligned with our vision. Their efficiency and ability to meet deadlines were impressive, minimizing disruption to the college's operations. The new design not only reflects the professionalism of the hospitality and catering students who train at TASTE but also creates a welcoming and stylish environment for the public to enjoy. This upgrade supports the ethos of West London College, where industry-standard facilities play a vital role in preparing students for real-world careers. We would highly recommend Creed-Miles & Co Ltd to any organization looking for high-quality refurbishment services. Their work has truly elevated TASTE Restaurant, leaving us excited for the future as we continue to provide outstanding dining experiences and training opportunities. Thank you, Creed-Miles & Co Ltd, for helping us bring our vision to life!

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