Project Brief

Client: LMG
Location: Hatton Garden, London –  1st Floor
Sector: Insurance
Duration: 9 Weeks

LMG engaged us to transform a newly acquired CAT A office into a dynamic, brand-aligned CAT B workspace. The brief included three enclosed meeting rooms, two informal booths, a client-ready kitchen, and an open-plan area for 36 staff. The challenge? All works had to be completed outside regular hours – entirely over weekends – ensuring zero disruption to daily operations.

Transformation of Offide Space 2
Transformation of Offide Space 3

5 Key Steps in the Design Process

01

Strategic Weekend-Only Scheduling

We developed a carefully phased programme, executing all works exclusively over weekends -maintaining weekday business continuity.

02

Brand-Consistent Design

Design elements such as vibrant carpet tile accents, bespoke glass partitions, and colour-matched blinds reinforced LMG’s visual identity throughout the space.

03

Integrated Workspaces & Technology

Installed the PURE bench system for flexibility and function, and connected IT, AV, blinds, and lighting through a unified Lutron control system.

Delivered entirely outside of working hours, the result is a fully transformed office that aligns with LMG’s operational, collaborative, and cultural goals. Each Monday, staff returned to an upgraded, clean, and disruption-free workspace – earning positive feedback from all levels of the organisation.

05

Seamless Execution & Client Comms

With a clear reporting structure and rapid desk install cycles (91 desks installed in 1.5 days), our dedicated team ensured speed, quality, and transparency across all phases.

04

Acoustic Room Construction

Created acoustically insulated spaces including a training room, printer area, and CEO office – ensuring privacy while supporting an open-plan feel.

What we did

  • Mechanical & electrical modifications including air conditioning, fresh air adjustments, and data/power installations

  • Construction of 3 meeting rooms, 2 informal booths, comms room, and sound-insulated partitions

  • Full kitchen fit-out with LVT flooring, appliances, and a breakfast bar

  • Integrated Lutron-controlled lighting, blinds, AV, and booking systems

  • Supplied and installed:

    • 131 PURE bench workstations across estate
    • 36 desks, chairs, and task lights for Hatton Garden
    • Meeting, breakout, and soft seating furniture
    • Decorative items and biophilia for atmosphere
  • Flooring: carpet tiles across open plan; LVT in kitchen/entrance; accent tiles for branding

  • Logistics & operational support:

    • Staff crate system and desk clearance
    • Full IT disconnection/reconnection
    • Furniture removal and phased desk install
    • End-of-phase cleaning
    • Weekly progress updates and client reporting

What our clients say…

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Chris Edwards profile picture
Chris Edwards
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We recently partnered with Creedmiles for the renovation of our office space, and the experience was exceptional from start to finish. From the initial consultation through to final handover, the team demonstrated a high level of professionalism, organisation, and attention to detail. They took the time to fully understand our operational requirements and translated them into a practical, modern, and aesthetically impressive workspace that has genuinely improved our day-to-day environment. The quality of workmanship throughout the project was excellent. Every element – from structural work to finishing touches – was delivered to a very high standard. What stood out most was their ability to maintain consistent quality while keeping the project on schedule and within agreed scope, which is no small achievement in a busy operational setting. Communication was clear and proactive at every stage. The Creedmiles team kept us fully informed of progress, flagged any considerations early, and worked collaboratively with us to ensure minimal disruption to business operations. They also proved to be highly adaptable, handling changes and challenges with a solutions-focused approach, which gave us real confidence throughout the project. Overall, I would highly recommend Creedmiles to any business looking for reliable, high-quality contractors for office renovation or refurbishment projects. Their expertise, professionalism, and commitment to delivering results set them apart.
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John Mc D profile picture
John Mc D
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This company is very professional and great value for money. We used them to do two office kit outs and got a quote for doing dilapidation's as well. On both projects they worked for us, they delivered an excellent product which last for over 7 years until we moved again. The jobs were delivered on time and to budget. The team were very friendly and Toby made a great project manager. I would highly recommend this firm to anyone considering an office kit out or dilapidations.
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Sarah Marshall profile picture
Sarah Marshall
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Toby and his team are great to work with. From start to finish - the planning, the communication, the tidying up after each day. They are conscious of office life and work quietly around you - very professional.
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DANIEL ROWLAND profile picture
DANIEL ROWLAND
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The team at Creed-miles, have done a fantastic job for us, from start to finish, with there creative design team giving great ideas, to the onsite fitout team that were efficient clean and tidy. Thanks again.
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John Woollhead profile picture
John Woollhead
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Delighted with the service, quality and end product of a furniture buy and carpet install by Toby and the Creed Miles team. Very professional and great to deal with. I would highly recommend them. John Woollhead on behalf of Esher Cricket Club
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Daniel Price profile picture
Daniel Price
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As a novice to interior design, I had a great experience with Zac and his team at Creed-Miles. Their communication was clear and consistent, and they guided me through every stage of the process with genuine expertise. They turned my concept ideas into thoughtful and practical solutions tailored to our space. The installation was handled professionally and on schedule, and the finished office exceeded our expectations. For anyone looking for a team that listens, advises, and delivers excellent results, I highly recommend Zac and Creed-Miles.
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Jonathan Hughes profile picture
Jonathan Hughes
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Fantastic contractor to work with. Delivered on time and are always responsive and professional. Well done Sue and Creed-Miles!
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Carole Bryon profile picture
Carole Bryon
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Nick did a great job on refurbishing our shop wooden front. He is very easy to contact and was on site every other days. All his team was professional and skilled. Creed Miles can work on full project and do everything from electricity, joinery, painting and decoration job. I really recommend them.
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Andrew Morris profile picture
Andrew Morris
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Fantastic and professional company to deal with and all jobs completed at a high standard and deadlines all met.
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denise charles profile picture
denise charles
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We are delighted to share our exceptional experience working with Creed-Miles & Co Ltd on the refurbishment of the TASTE Restaurant at West London College. From start to finish, their professionalism, attention to detail, and craftsmanship exceeded our expectations. The project included installing a stunning new grey laminate floor, painting walls and pillars with a fresh and modern finish, fitting new ceiling tiles, reception area and rejuvenating the bar with a sleek new look. The transformation has been nothing short of remarkable, turning TASTE into a contemporary, vibrant space that enhances the dining experience for both students and guests. What stood out most was Creed-Miles & Co Ltd's commitment to quality and collaboration. They worked closely with our team to ensure every aspect of the project aligned with our vision. Their efficiency and ability to meet deadlines were impressive, minimizing disruption to the college's operations. The new design not only reflects the professionalism of the hospitality and catering students who train at TASTE but also creates a welcoming and stylish environment for the public to enjoy. This upgrade supports the ethos of West London College, where industry-standard facilities play a vital role in preparing students for real-world careers. We would highly recommend Creed-Miles & Co Ltd to any organization looking for high-quality refurbishment services. Their work has truly elevated TASTE Restaurant, leaving us excited for the future as we continue to provide outstanding dining experiences and training opportunities. Thank you, Creed-Miles & Co Ltd, for helping us bring our vision to life!

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