Innovative Commercial & Educational Washroom Design and Refurbishment Across London
Creed Miles, we are recognised as leading specialists in Office Washroom Refurbishment, delivering high-quality, compliant and design-led washroom environments across London, Surrey and Middlesex. With over 55 years of experience, we provide a complete turnkey solution, from consultation and design through to installation and compliance management.
Our expertise in Commercial Washroom Refurbishment and Office Toilet Refurbishment ensures every project is durable, regulation-compliant and tailored to high-traffic professional environments. Whether refurbishing a corporate headquarters, educational facility, healthcare space or warehouse, we create washrooms that perform, both practically and aesthetically.
Comprehensive Commercial Washroom Refurbishment Services
We specialise in:
- Office washroom refurbishment
- Commercial toilet refurbishment & upgrades
- Educational & school washroom installations
- Leisure, hospitality & public washrooms
- Accessible & disabled washroom installations
Every project is managed by a dedicated project manager and delivered by our skilled, reliable fitting teams. We handle:
- Toilet cubicles and IPS systems
- Bespoke vanity units
- Plumbing & electrics
- Flooring & hygienic wall cladding
- Ceilings and lighting
- Accessories and finishing details
We provide a seamless, single-point solution, so you can focus on running your business while we deliver your refurbishment on time and on budget.
Our Office Washroom Refurbishment Process
A successful office toilet refurbishment requires more than new fixtures — it demands planning, compliance expertise and meticulous delivery.
1. Consultation & Site Assessment
We begin with a detailed consultation to understand your workforce size, brand identity, operational needs and compliance requirements. A full site survey assesses existing layouts, plumbing infrastructure and accessibility.
2. Design & Space Planning
Our design team develops a bespoke washroom layout that balances:
- Legal compliance
- Efficient space usage
- Accessibility standards
- Hygiene and durability
- Aesthetic alignment with your brand
3. Specification & Compliance Planning
We ensure your washroom meets requirements set out under:
- Workplace (Health, Safety and Welfare) Regulations 1992
- Equality Act 2010
This includes toilet numbers, washbasins, ventilation, lighting, accessibility and sanitary provisions.
4. Installation & Project Management
Our experienced installation teams complete all works – flooring, plumbing, electrics, cubicles and finishes – with minimal disruption to your operations.
5. Final Inspection & Handover
Before handover, we conduct detailed quality and compliance checks to ensure your refurbished washroom is fully operational, safe and regulation-compliant.
Legal Requirements for Office Washrooms in the UK
Office washrooms must meet strict legal standards. Under Regulation 20 of the Workplace (Health, Safety and Welfare) Regulations 1992, employers must provide suitable and sufficient sanitary conveniences.
Minimum Number of Toilets & Washbasins (Mixed Use or Women Only)
- 1–5 Employees – 1 toilet and 1 washbasin
- 6–25 Employees – 2 toilets and 2 washbasins
- 26–50 Employees – 3 toilets and 3 washbasins
- 51–75 Employees – 4 toilets and 4 washbasins
- 76–100 Employees – 5 toilets and 5 washbasins
- 100+ Employees – Add 1 toilet and 1 washbasin per 25 people
Male-Only Facilities Requirements
- 1–15 men – 1 toilet and 1 urinal
- 16–30 men – 2 toilets and 1 urinal
- 31–45 men – 2 toilets and 2 urinals
- 46–60 men – 3 toilets and 2 urinals
- 61–75 men – 3 toilets and 3 urinals
- 76–90 men – 4 toilets and 3 urinals
- 91–100 men – 4 toilets and 4 urinals
Additional Legal Obligations
Separate Facilities
Separate male and female facilities unless each toilet is self-contained and lockable.
Accessibility Compliance
Under the Equality Act 2010, employers must provide suitable accessible washrooms and make reasonable adjustments for disabled employees.
Hygiene Standards
Washrooms must include:
- Adequate ventilation and lighting
- Hot and cold (or warm) running water
- Soap or suitable washing agents
- Hygienic hand drying facilities
- Sanitary disposal units for female staff
- Regular cleaning and maintenance
Location
Facilities must be readily accessible and ideally located on the same floor as the workforce.
Temporary Worksites
Flushing toilets and running water are required wherever possible. If not feasible, suitable alternatives such as chemical toilets must be provided.
Creed Miles ensures every commercial washroom refurbishment we deliver meets these requirements, protecting your business from compliance risks.
Why Office Toilet Refurbishment Matters
Your office washroom reflects your business standards. A modern, hygienic and well-designed washroom:
- Enhances employee wellbeing
- Improves staff morale and retention
- Reinforces brand perception
- Reduces maintenance costs
- Demonstrates compliance and duty of care
Even a small office toilet refurbishment can significantly improve workplace experience and client impressions.
Office Washroom Refurbishment – FAQs
Over the years, we have helped dozens of businesses install or update their office washroom facilities. Along the way we get asked numerous questions about this, so we have put together a list of the most popular questions we are asked together with our answers.
Below are answers to the most commonly asked questions about office washroom refurbishment.
We are happy to elaborate on these and answer any questions which are not covered here, after all there are only half a dozen FAQs here, so there are probably quite a few more questions you may have.
A full refurbishment includes design, cubicles, IPS panels, plumbing, electrics, flooring, wall cladding, ceilings, ventilation, accessories and compliance management.
Most office washroom refurbishments take between 2–6 weeks depending on size and complexity.
The number depends on employee count, as defined in the Workplace (Health, Safety and Welfare) Regulations 1992. For example, 6–25 employees require 2 toilets and 2 washbasins.
Yes. Under the Equality Act 2010, employers must provide suitable accessible facilities and make reasonable adjustments.
Yes. We carefully phase works to minimise disruption and can work outside normal office hours if require.
Costs vary depending on size, specification and finishes. We provide detailed, transparent quotations following site assessment.
Partner with Creed Miles – Office Washroom Refurbishment Specialists
At Creed Miles, we combine compliance expertise, thoughtful design and meticulous project management to deliver outstanding Office Washroom Refurbishment, Commercial Washroom Refurbishment, and Office Toilet Refurbishment projects.
If you are planning a washroom upgrade across London, Surrey or Middlesex, contact our team today to discuss your requirements and discover how we can transform your workplace facilities.
Please take time to view two of our recent Commercial Washroom Refurbishment Case Studies below and/or Contact Us Now from the link below.
