Innovative Commercial & Educational Washroom Design and Refurbishment Across London
Looking for office toilet refurbishment or commercial toilet refurbishment services? Creed-Miles designs and delivers modern workplace washrooms, toilet facilities and welfare areas for offices, schools, healthcare environments and commercial premises throughout London, Surrey and Middlesex.
A well-designed washroom does more than provide essential facilities. It contributes to employee wellbeing, creates a positive impression for visitors and clients, and helps organisations meet their obligations for hygiene, accessibility and workplace welfare.
At Creed-Miles, we specialise in the refurbishment of office, commercial and educational washrooms across London, Surrey and Middlesex. With more than 55 years of experience delivering commercial interiors, we provide a complete turnkey service, from initial consultation and design through to installation, project management and final handover.
Whether you are upgrading ageing staff toilets, improving accessibility, modernising visitor facilities or carrying out a complete commercial washroom refurbishment, our experienced team will deliver a practical, durable and compliant solution tailored to your building and the people who use it every day.
Over the years we have completed office washroom refurbishment projects for businesses, educational establishments and commercial organisations throughout London, Surrey and Middlesex.
Our experience ranges from upgrading small staff toilet facilities through to complete commercial washroom refurbishment programmes involving new toilet cubicles, IPS panelling, vanity units, flooring, ceilings, lighting and accessible WC facilities.
We understand the challenges of working in occupied buildings and carefully programme works to minimise disruption to staff, visitors and day-to-day business operations. At the bottom of the page you’ll find links to two recent projects, for Air Charter and for ACS International School in Surrey.
Comprehensive Commercial Washroom Refurbishment Services
We specialise in:
- Office washroom refurbishment
- Commercial toilet refurbishment & upgrades
- Educational & school washroom installations
- Leisure, hospitality & public washrooms
- Accessible & disabled washroom installations
Every project is managed by a dedicated project manager and delivered by our skilled, reliable fitting teams. We handle:
- Toilet cubicles and IPS systems
- Bespoke vanity units
- Plumbing & electrics
- Flooring & hygienic wall cladding
- Ceilings and lighting
- Accessories and finishing details
We provide a seamless, single-point solution, so you can focus on running your business while we deliver your refurbishment on time and on budget.
Commercial toilet refurbishment projects often involve much more than replacing sanitaryware. Today’s organisations expect facilities that are hygienic, easy to maintain, accessible and aligned with their wider workplace standards.
At Creed-Miles, we refurbish staff toilets, visitor washrooms, executive facilities, welfare areas and accessible WCs for organisations across London and the South East. Whether you require a straightforward office toilet refurbishment or a complete commercial washroom redesign, we can provide a solution tailored to your building and workforce.
Typical improvements include:
- New toilet cubicles and IPS systems
- Modern vanity units and wash stations
- Sensor-operated taps and flushing systems
- Water-efficient sanitaryware
- Improved lighting and ventilation
- Slip-resistant flooring
- Accessible toilet facilities
- Easy-clean wall finishes and hygienic surfaces
Our Office Washroom Refurbishment Process
A successful office toilet refurbishment requires more than new fixtures — it demands planning, compliance expertise and meticulous delivery.
1. Consultation & Site Assessment
We begin with a detailed consultation to understand your workforce size, brand identity, operational needs and compliance requirements. A full site survey assesses existing layouts, plumbing infrastructure and accessibility.
2. Design & Space Planning
Our design team develops a bespoke washroom layout that balances:
- Legal compliance
- Efficient space usage
- Accessibility standards
- Hygiene and durability
- Aesthetic alignment with your brand
3. Specification & Compliance Planning
We ensure your washroom meets requirements set out under:
- Workplace (Health, Safety and Welfare) Regulations 1992
- Equality Act 2010
This includes toilet numbers, washbasins, ventilation, lighting, accessibility and sanitary provisions.
4. Installation & Project Management
Our experienced installation teams complete all works – flooring, plumbing, electrics, cubicles and finishes – with minimal disruption to your operations.
5. Final Inspection & Handover
Before handover, we conduct detailed quality and compliance checks to ensure your refurbished washroom is fully operational, safe and regulation-compliant.
Legal Requirements for Office Washrooms in the UK
Office washrooms must meet strict legal standards. Under Regulation 20 of the Workplace (Health, Safety and Welfare) Regulations 1992, employers must provide suitable and sufficient sanitary conveniences.
Minimum Number of Toilets & Washbasins (Mixed Use or Women Only)
- 1–5 Employees – 1 toilet and 1 washbasin
- 6–25 Employees – 2 toilets and 2 washbasins
- 26–50 Employees – 3 toilets and 3 washbasins
- 51–75 Employees – 4 toilets and 4 washbasins
- 76–100 Employees – 5 toilets and 5 washbasins
- 100+ Employees – Add 1 toilet and 1 washbasin per 25 people
Male-Only Facilities Requirements
- 1–15 men – 1 toilet and 1 urinal
- 16–30 men – 2 toilets and 1 urinal
- 31–45 men – 2 toilets and 2 urinals
- 46–60 men – 3 toilets and 2 urinals
- 61–75 men – 3 toilets and 3 urinals
- 76–90 men – 4 toilets and 3 urinals
- 91–100 men – 4 toilets and 4 urinals
Additional Legal Obligations
Separate Facilities
Separate male and female facilities unless each toilet is self-contained and lockable.
Accessibility Compliance
Under the Equality Act 2010, employers must provide suitable accessible washrooms and make reasonable adjustments for disabled employees.
Hygiene Standards
Washrooms must include:
- Adequate ventilation and lighting
- Hot and cold (or warm) running water
- Soap or suitable washing agents
- Hygienic hand drying facilities
- Sanitary disposal units for female staff
- Regular cleaning and maintenance
Location
Facilities must be readily accessible and ideally located on the same floor as the workforce.
Temporary Worksites
Flushing toilets and running water are required wherever possible. If not feasible, suitable alternatives such as chemical toilets must be provided.
Creed Miles ensures every commercial washroom refurbishment we deliver meets these requirements, protecting your business from compliance risks.
Accessible Washroom Design and Refurbishment
Accessibility is now a key consideration in most commercial toilet refurbishment projects. Whether refurbishing an office, educational facility or public building, washrooms should be designed to provide safe and comfortable access for all users.
Our team can advise on:
- Accessible WC layouts
- Grab rails and support systems
- Emergency alarm systems
- Wheelchair turning circles
- Suitable door widths and opening arrangements
- Contrasting finishes for visually impaired users
By considering accessibility at the design stage, organisations can create facilities that are practical, compliant and welcoming for staff and visitors alike.
Why Office Toilet Refurbishment Matters
Your office washroom reflects your business standards. A modern, hygienic and well-designed washroom:
- Enhances employee wellbeing
- Improves staff morale and retention
- Reinforces brand perception
- Reduces maintenance costs
- Demonstrates compliance and duty of care
Even a small office toilet refurbishment can significantly improve workplace experience and client impressions.
Office Washroom Refurbishment – FAQs
Over the years, we have helped dozens of businesses across SW London and Surrey install or update their office washroom facilities. Along the way we get asked numerous questions about this, so we have put together a list of the most popular questions we are asked together with our answers.
Below are answers to the most commonly asked questions about office washroom refurbishment.
We are happy to elaborate on these and answer any questions which are not covered here, after all there are only seven FAQs here, so there are probably quite a few more questions you may have.
The terms are often used interchangeably. Office washroom refurbishment generally refers to the wider facility including hand washing areas, cubicles, flooring and finishes, while office toilet refurbishment can refer specifically to the toilet facilities themselves.
A full refurbishment includes design, cubicles, IPS panels, plumbing, electrics, flooring, wall cladding, ceilings, ventilation, accessories and compliance management.
Most office washroom refurbishments take between 2–6 weeks depending on size and complexity.
The number depends on employee count, as defined in the Workplace (Health, Safety and Welfare) Regulations 1992. For example, 6–25 employees require 2 toilets and 2 washbasins.
Yes. Under the Equality Act 2010, employers must provide suitable accessible facilities and make reasonable adjustments.
Yes. We carefully phase works to minimise disruption and can work outside normal office hours if require.
Costs vary depending on size, specification and finishes. We provide detailed, transparent quotations following site assessment.
Partner with Creed Miles – Office Washroom Refurbishment Specialists
At Creed Miles, we combine compliance expertise, thoughtful design and meticulous project management to deliver outstanding Office Washroom Refurbishment, Commercial Washroom Refurbishment, and Office Toilet Refurbishment projects.
If you are planning a washroom upgrade across London, Surrey or Middlesex, contact our team today to discuss your requirements and discover how we can transform your workplace facilities.
Please take time to view two of our recent Commercial Washroom Refurbishment Case Studies below and/or Contact Us Now from the link below.
